Terms and Conditions
Effective as of January 29th, 2020
Please read these Terms of Service carefully before using the Levion website operated by G9 (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
- Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
- Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. Your continued use of the Service after the changes have been made will constitute your acceptance of the changes. If you do not wish to continue using the Service under the new version of the Terms and Conditions, you may stop using our Service or terminate your account without notifying us in advance.
- Payments, Cancellations and Refunds (Premium Membership)
3.1 Billing
You may purchase a Premium Membership directly from Levion by paying a Premium Membership fee in advance on a monthly basis or on a yearly basis.
We may change the price for the Premium Membership fee from time to time and will communicate any price changes to you in advance and, if applicable, how to accept those changes. Price changes will take effect at the start of the next subscription period following the date of the price change. Subject to applicable law, you accept the new price by continuing to use the Levion Service after the price change takes effect. If you do not agree with a price change, you have the right to reject the change by cancelling your Premium Membership prior to the price change going into effect.
3.2 Renewal; Cancellation
Your payment to Levion will automatically renew at the end of the applicable subscription period, unless you cancel your Premium Membership before the end of the then-current subscription period. The cancellation will take effect the day after the last day of the current subscription period, and you will be downgraded to Basic Membership. We do not provide refunds or credits for any partial subscription periods.
3.3 Refunds
Unless otherwise specified in these Terms, all Membership Fees are nonrefundable. No refunds shall be issued for partial use or non-use of the Service(s) by you.
- Trials (Premium Membership)
From time to time, we may offer trials of Premium Membership for a specified period without payment or at a reduced rate (a “Trial”). Levion may determine your eligibility for a Trial, and withdraw or modify a Trial at any time without prior notice and with no liability, to the extent permitted under applicable law.
For some Trials, we’ll require you to provide your payment details to start the Trial. By providing such details you agree that we may automatically begin charging you for Premium Membership on the first day following the end of the Trial on a recurring monthly basis or another interval that we disclose to you in advance. IF YOU DO NOT WANT THIS CHARGE, YOU MUST CANCEL THE APPLICABLE PAID MEMBERSHIP BEFORE THE END OF THE TRIAL.
✳︎ Below are the whole clauses of the Shipping and Return policy. Please note that no change has been made to our Shipping and Return policy other than being integrated into the Terms of Service.
- Shipping and Return
5.1 Shipping
After you receive an order confirmation email, your order will be shipped in 24-48 hours.
Fast shipping(through DHL) typically takes 3-5 business days from the time of shipping until you receive it, but can sometimes take longer due to things beyond our control, such as customs clearance, holidays, or postal service pauses. If there is a problem with your order, please let us know about it by using the Contact Us page. Please include your order number in your message.
5.2 Shipping within Korea
If you place an order to an address in South Korea, the package will usually arrive within three days. If a package doesn’t arrive, although it’s highly unlikely to happen, please let us know within a week to get a refund.
5.3 Please Don’t Use P/O Box
Please refrain from placing an order to a P/O box, as delivery may be delayed or canceled.
5.4 Cancel / Change Order
If you need to cancel or change your order for any reason, please write to us here with your order number and the reason for cancellation or change within 24 hours. Once the order has been shipped, no changes or cancellations can be made.
5.5 Returns
Returns must be authorized by [email protected] before you send the item(s) back. Before you receive a Return Authorization e-mail, please do not return your item(s).
5.6 Exception for National Disasters
In the case of a shipment loss due to a natural disaster, we do not guarantee re-shipping of the same order.
5.7 Return Shipping
The customer bears the cost of return shipping.
If the item is damaged, defective, or is incorrect due to an error on our end or shipping accidents, the item(s) must be unused and in a good condition in order to be returned. If these requirements are met, you will get a full refund for the cost of the item(s) and return shipping costs.
If you would like to return the item(s) due to other reasons, please write to us here or send us an email directly at [email protected]. In this case, the item(s) must be unused and in a good condition. You will get a refund for the cost of the products, minus the return shipping fees.
- Copyright Information
All items and materials found on Levion.com are the property of G9 and protected under international copyright law. The copying of any copyrighted content or materials for anything other than personal use is strictly prohibited. Paid materials may not be shared through any medium.
- Community Guidelines
The posting of malicious comments or mature content is prohibited and any persons participating in harassment or misconduct will be subject to immediate termination from the site.
- Personal Data Collection
Personal information provided by the user will be used only within the Levion website for the purpose of keeping user’s personal account and recording learning progress. We will only collect the user’s mailing address when necessary for the purpose of processing your order and supporting your experience throughout this website. Any data collected will remain purely confidential and will not be sold or released to a third party for any purpose.
- Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Levion.
Levion has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Levion shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
- Contact Us
If you have any questions about these Terms, please contact us at [email protected].
